{"id":1265,"date":"2023-05-05T08:55:21","date_gmt":"2023-05-05T08:55:21","guid":{"rendered":"https:\/\/ambassador-vzw.be\/formations\/formation-continue-aptitude-professionnelle-pour-chauffeurs\/formation-a-lattitude\/"},"modified":"2025-09-29T11:33:21","modified_gmt":"2025-09-29T11:33:21","slug":"formation-a-lattitude","status":"publish","type":"page","link":"https:\/\/ambassador-vzw.be\/fr\/formations\/formation-continue-aptitude-professionnelle-pour-chauffeurs\/formation-a-lattitude\/","title":{"rendered":"Formation \u00e0 l’attitude"},"content":{"rendered":"[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbcolumn_reverse\u00a0\u00bb column_direction_phone=\u00a0\u00bbcolumn_reverse\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb top_padding=\u00a0\u00bb2%\u00a0\u00bb bottom_padding=\u00a0\u00bb1%\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbpadding-5-percent\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bbright\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/2″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb column_padding_type=\u00a0\u00bbdefault\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb][vc_column_text]\n

Formation \u00e0 l’attitude<\/h1>\n
\n
\n

Au programme:<\/em><\/strong><\/p>\n

    \n
  • Identifier les \u00e9tapes cl\u00e9s de la communication dans la journ\u00e9e<\/li>\n
  • R\u00e9ussir sa communication avec les diff\u00e9rents interlocuteurs dans les situations professionnelles rencontr\u00e9es<\/li>\n
  • Prendre conscience de l\u2019importance de la perception et de la premi\u00e8re impression<\/li>\n
  • Reconna\u00eetre les facteurs cl\u00e9s du succ\u00e8s dans leur travail<\/li>\n
  • D\u00e9briefing sur la communication et les facteurs cl\u00e9s : \u2018mes\u2019 conclusions<\/li>\n
  • Travail en \u00e9quipe<\/li>\n
  • La s\u00e9curit\u00e9 sur le lieu de travail et l\u2019attitude \u00e0 d\u00e9velopper<\/li>\n
  • R\u00e9flexion sur le respect du mat\u00e9riel et des locaux<\/li>\n
  • La communication difficile :\n
      \n
    • Comment donner un message n\u00e9gatif \u00e0 un coll\u00e8gue \u2013 \u00e0 un client<\/li>\n
    • Gestion des situations difficiles (agressivit\u00e9, arrogance,\u2026)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      Au terme de la formation, les participants seront capables de:<\/em><\/strong><\/p>\n

        \n
      • \u00c9couter<\/li>\n
      • Mieux se faire comprendre<\/li>\n
      • D\u2019augmenter sensiblement leur efficacit\u00e9 dans la communication<\/li>\n
      • Prendre conscience de l\u2019importance de la perception dans la relation de communication<\/li>\n
      • Comprendre les enjeux de la m\u00e9ta communication<\/li>\n
      • Communiquer en tant que membre d\u2019une \u00e9quipe<\/li>\n<\/ul>\n

        Tarifs:<\/em><\/strong><\/p>\n

          \n
        • Standard : 175 EUR<\/li>\n<\/ul>\n<\/div>\n<\/div>\n[\/vc_column_text][nectar_btn size=\u00a0\u00bblarge\u00a0\u00bb button_style=\u00a0\u00bbregular\u00a0\u00bb button_color_2=\u00a0\u00bbAccent-Color\u00a0\u00bb icon_family=\u00a0\u00bbnone\u00a0\u00bb text=\u00a0\u00bbCalendrier des formations\u00a0\u00bb url=\u00a0\u00bb\/fr\/opleidingskalender\/\u00a0\u00bb][\/vc_column][vc_column column_padding=\u00a0\u00bbpadding-7-percent\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bbtop-bottom\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb centered_text=\u00a0\u00bbtrue\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#3abcda\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/2″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb mask_enable=\u00a0\u00bbtrue\u00a0\u00bb mask_size=\u00a0\u00bbcontain\u00a0\u00bb column_padding_type=\u00a0\u00bbdefault\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb][image_with_animation image_url=\u00a0\u00bb415″ image_size=\u00a0\u00bbfull\u00a0\u00bb animation_type=\u00a0\u00bbentrance\u00a0\u00bb animation=\u00a0\u00bbNone\u00a0\u00bb animation_movement_type=\u00a0\u00bbtransform_y\u00a0\u00bb hover_animation=\u00a0\u00bbnone\u00a0\u00bb alignment=\u00a0\u00bbright\u00a0\u00bb border_radius=\u00a0\u00bbnone\u00a0\u00bb box_shadow=\u00a0\u00bbnone\u00a0\u00bb image_loading=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb max_width_mobile=\u00a0\u00bbdefault\u00a0\u00bb margin_right=\u00a0\u00bb16%\u00a0\u00bb][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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